SHIPPING
Important Notice
Order Processing Time
We strive to process and dispatch all orders within 1-5 business days (pre-order items excluded). Delivery estimates are approximate and may vary based on third-party logistics providers.
Order Cancellations
Orders cannot be canceled after confirmation.
To request a cancellation before your order ships, please contact Customer Service at contact@wiskiiactivewear.com.
Please note that cancellations are not guaranteed. Our customer service team will notify you whether your cancellation request was successful.
Beyond Seller Control (Refunds or Reshipments Are Not Available in the Following Cases)
1. Unpaid Tariffs
The parcel will be destroyed if the customs duties are not paid on time
2. Customs Delays
Delays in inspection or clearance by local customs
3. Address Errors / Change of Address
Insufficient or incorrect address details and post-order changes.
4. Post-Delivery Losses
If the shipment is marked as delivered
5. Parcel Refusal
When the recipient refuses to accept delivery of a parcel
Shipping Protection(Shipping Insurance)
Shipping insurance is available in select countries and covers eligible delayed, damaged, or lost parcels. Click here for details.
Regarding unexpected customs processing delays, we suggest allowing time for clearance.
We are happy to help if you need any assistance, kindly reach out to us at
contact@wiskiiactivewear.com.
Shipping Time
The following information provides an estimate of the shipping timeframe for your order.
| Country | Estimated Delivery Time (Customs processing time not included) |
Shipping Cost |
|---|---|---|
| United States | 6-15 Business Days | Free (orders $150+) or $9 USD or Expedited Shipping |
| Canada | 6-14 Business Days | Free (orders $150+) or $9 USD |
| Mexico | 8-25 Business Days | Standard Shipping Fee |
| Country | Estimated Delivery Time (Customs processing time not included) |
Shipping Cost |
|---|---|---|
| Argentina | 15-35 Business Days | Standard Shipping Fee |
| Brazil | 15-25 Business Days | Free (orders $150+) or $9 USD |
| Chile | 15-25 Business Days | Free (orders $150+) or $9 USD |
| Colombia | 10-25 Business Days | Standard Shipping Fee |
| Ecuador | 5-10 Business Days | Expedited Shipping |
| Guyana | 5-10 Business Days | Expedited Shipping |
| Paraguay | 5-10 Business Days | Expedited Shipping |
| Peru | 5-10 Business Days | Expedited Shipping |
| Uruguay | 5-10 Business Days | Expedited Shipping |
| Country | Estimated Delivery Time (Customs processing time not included) |
Shipping Cost |
|---|---|---|
| Austria | 6-14 Business Days | Free (orders $150+) or $9 USD |
| Bulgaria | 6-14 Business Days | Free (orders $150+) or $9 USD |
| Belgium | 6-14 Business Days | Free (orders $150+) or $9 USD |
| Czech Republic | 6-14 Business Days | Free (orders $150+) or $9 USD |
| Croatia | 8-15 Business Days | Free (orders $150+) or $9 USD |
| Cyprus | 6-14 Business Days | Free (orders $150+) or $9 USD |
| Estonia | 8-15 Business Days | Free (orders $150+) or $9 USD |
| France | 7-15 Business Days | Free (orders $150+) or $9 USD |
| Finland | 6-14 Business Days | Free (orders $150+) or $9 USD |
| Greece | 8-15 Business Days | Standard Shipping Fee |
| Germany | 8-15 Business Days | Free (orders $150+) or $9 USD |
| Hungary | 6-14 Business Days | Free (orders $150+) or $9 USD |
| Ireland | 6-14 Business Days | Free (orders $150+) or $9 USD |
| Italy | 11-15 Business Days | Free (orders $150+) or $9 USD |
| Luxembourg | 6-14 Business Days | Free (orders $150+) or $9 USD |
| Latvia | 6-14 Business Days | Free (orders $150+) or $9 USD |
| Monaco | 6-14 Business Days | Expedited Shipping |
| Malta | 6-14 Business Days | Free (orders $150+) or $9 USD |
| Norway | 8-15 Business Days | Free (orders $150+) or $9 USD |
| Netherlands | 7-15 Business Days | Free (orders $150+) or $9 USD |
| Poland | 8-15 Business Days | Free (orders $150+) or $9 USD |
| Portugal | 6-14 Business Days | Free (orders $150+) or $9 USD |
| Romania | 6-14 Business Days | Free (orders $150+) or $9 USD |
| Spain | 6-14 Business Days | Free (orders $150+) or $9 USD |
| Switzerland | 8-15 Business Days | Free (orders $150+) or $9 USD |
| Sweden | 8-15 Business Days | Free (orders $150+) or $9 USD |
| Slovakia | 6-14 Business Days | Standard Shipping Fee |
| The United Kingdom | 6-14 Business Days | Free (orders $150+) or $9 USD |
| Denmark | 6-15 Business Days | Free (orders $150+) or $9 USD |
| Country | Estimated Delivery Time (Customs processing time not included) |
Shipping Cost |
|---|---|---|
| Singapore | 4-7 Business Days | Free (orders $150+) or $4.9 USD |
| South Korea | 4-9 Business Days | Free (orders $150+) or $4.9 USD,Free (orders $150+) or $9 USD or Expedited shipping |
| Japan | 4-9 Business Days | Free (orders $150+) or $4.9 USD |
| Thailand | 5-10 Business Days | Free (orders $150+) or $4.9 USD |
| Philippines | 5-10 Business Days | Free (orders $150+) or $9 USD |
| Malaysia | 6-10 Business Days | Free (orders $150+) or $4.9 USD |
| Vietnam | 8-15 Business Days | Free (orders $150+) or $4.9 USD |
| United Arab Emirates | 5-15 Business Days | Free (orders $150+) or $9 USD |
| Saudi Arabia | 7-14 Business Days | Free (orders $150+) or $9 USD |
| Qatar | 7-14 Business Days | Standard Shipping Fee |
| Kuwait | 7-14 Business Days | Free (orders $150+) or $9 USD |
| Israel | 10-15 Business Days | Free (orders $150+) or $9 USD |
| Hong Kong SAR | 1-5 Business Days | Free (orders $150+) or $4.9 USD |
| Macao | 1-5 Business Days | Free (orders $150+) or $4.9 USD |
| Taiwan | 1-5 Business Days | Free (orders $150+) or $4.9 USD |
| China Mainland | 1-3 Business Days | Free (orders $150+) or $4.9 USD |
| Oman | 6-15 Business Days | Free (orders $150+) or $9 USD |
| Indonesia | 10-25 Business Days | Standard Shipping Fee |
| India | 10-25 Business Days | Standard Shipping Fee |
| Bahrain | 6-15 Business Days | Free (orders $150+) or $9 USD |
| Country | Estimated Delivery Time (Customs processing time not included) |
Shipping Cost |
|---|---|---|
| Australia | 6-14 Business Days | Free (orders $150+) or $9 USD |
| New Zealand | 7-15 Business Days | Free (orders $150+) or $9 USD |
| Country | Estimated Delivery Time (Customs processing time not included) |
Shipping Cost |
|---|---|---|
| South Africa | 8-12 Business Days | Free (orders $150+) or $9 USD |
Regional Customs Clearance Requirements
Please follow the local customs policy and requirements when placing your order.
Additional Information
-
Pre-Orders
1. Look for "anticipated restock date" above pre-order item descriptions.
2. To cancel your order before it ships, contact Customer Service at contact@wiskiiactivewear.com.
3. Available items in your order might ship first. -
US Expedited Shipping
US customers have the option to select expedited shipping through DHL, with an estimated delivery time of 2-5 business days. -
Additional Shipping Fees for Selected Regions
For shipping addresses in Islands, Albania, Azerbaijan, Argentina, Colombia, Cyprus, Indonesia, Iceland, Peru, India, Monaco, Mexico, Moldova, Lebanon, Oman, Kazakhstan and other countries, an extra shipping fee will be added. -
Customer Responsibility
WISKII strives for smooth deliveries, but refunds/reshipments are not available for refused packages or incorrect addresses (double-check at checkout). -
Customs
Customers are responsible for paying any applicable duties and taxes charged by customs upon delivery.
Important notice:The courier comapany may withhold or destroy your package if these fees are not paid. In such cases, WISKII will not provide a refund or resend the package.
Customs Delays:
* For delays due to customs inspections, we cannot offer a direct refund. Customers may choose to return the package for a refund after receiving it.
* If your order is held in customs, please contact customer service at contact@wiskiiactivewear.com for assistance.